Multi-Trans FAQ

If you are using the standard driver of OKI, change the density of White to +3 on your printer (Menu – Calibration – Density White).

• Make sure that you are using the Paper Setting: Transparency

• If you are working with FOREVER TransferRIP, make sure that you change the White Fill Up to 300%

No other changes to the printer settings are necessary.

Make sure your file has a transparent background

Try re-saving the file by using a different software, for example: Illustrator, Photoshop or CorelDraw.

Print it either from Corel or Transfer Rip

A worn drum may lead to poor toner coverage, effecting the desired color of the design.

When the message “Image drum near end of life” appears, we recommend that you observe the print quality of the respective color closely and keep a spare drum ready, just in case.

If you see a light shadow of the White Toner on your Mug, you can easily remove it with Isopropanol.

Make sure that the Multi-Purpose Tray has been set, as the transfer media cannot work from the paper cassette. Using the outside or side tray helps avoid paper jams.

If the background or the glue from the Multi-Trans backing paper transfers to the applications such as Wood, Glass or Metal, then reducing the pressing time prevents the glue from sticking to the surface.

This happens when the application becomes too HOT and the Multi-Trans backing paper sticks to the surface.